IED Robot.com

Theater Support and Information for the MARCbot and LVUSS Robots

Before contacting the appropriate MARCbot / LVUSS Logistic Support Element listed below, please ensure that you've run through the troubleshooting process outlined in the user manual. If you don't have a manual, we can email you a new one for the MARCbot or LVUSS.

OIF
For support of Stay Behind Equipment (SBE) in OIF, please send an email to the following address and you will receive support information: Email: oif.support@iedrobot.com

OEF
For support of Stay Behind Equipment (SBE) in OEF, please send an email to the following address and you will receive support information: Email: oef.support@iedrobot.com

CONUS
For support of Stay Behind Equipment (SBE) in for pre-deployment support in CONUS, please send an email to the following address and you will receive support information: Email: conus.support@iedrobot.com
West Coast of CONUS
If you're unsure if you're in an area that qualifies as "West Coast," then use the main CONUS support information above and your support request will be routed appropriately. However, the following is support email is for West CONUS:: Email: west.conus.support@iedrobot.com

For alternative support questions from the manufacturer, please contact marcbot@iedrobot.com.

About IED Robot.com

This site is provided as a service and information site for soldiers serving in OIF and OEF. The current focus is on providing support for the MARCbot and LVUSS, remote observation platforms which provide safe standoff when inspecting suspicious IEDs. For other tools found useful for the warfighter on IED sweeps please refer to the links page.